Vocera
About this tool
Name
VoceraCategory
toolsVocera, accessible at https://www.vocera.ai/, is an AI-driven testing and observability platform for voice agents, launched in 2024 by IIT Bombay alumni Tarush Agarwal, Shashij Gupta, and Sidhant Kabra, backed by Y Combinator (F24) with $500K raised (VCCircle, Nov 2024). It automates testing with simulated scenarios, personas, and real audio, promising 10x faster deployment by catching edge cases (e.g., impatient users, compliance skips) before production. Key features include real-time monitoring, instant alerts for errors, and an intuitive dashboard with custom metrics, serving industries like healthcare and support (per ycombinator.com). With 19.7K monthly visits (Toolify, Jan 2025) and a Retell AI partnership, it offers a free tier (Lite plan) and paid plans (unlisted, speculated $50-$200/month via X). Its efficiency is lauded, though early bugs and niche focus raise questions.
How to use
How to Play (Use)
Sign Up: Visit https://www.vocera.ai/, join free via dashboard.vocera.ai (Lite plan), or book a demo for paid tiers ([email protected]).
Set Up Tests: Upload workflows, personas, or real call audio; generate AI-driven scenarios to test your voice agent.
Evaluate: Analyze performance with custom metrics (e.g., compliance, accuracy) via detailed logs and evaluations.
Monitor: Deploy agents and use real-time insights, alerts, and trend analysis to ensure seamless operation.
Refine: Adjust based on data, leverage Slack support (per Retell offer), or simulate updates to ship 10x faster.
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