Swipe Insight

4.80

RATING

36 M+

EXPOSURE

About this tool

Name

Swipe Insight

Category

tools

Swipe Insight is a comprehensive customer experience (CX) analytics platform designed to collect and analyze real-time feedback from customers across multiple channels. By leveraging AI-driven sentiment analysis and actionable insights, businesses can improve service quality, monitor brand health, and boost customer satisfaction. Swipe Insight supports surveys, social media listening, and in-app feedback with easy-to-use dashboards.

Ratings and Reviews

Excellent for Customer Feedback

4.70

The multi-channel feedback options helped us reach more customers and quickly act on their concerns.

January 22, 2025

Olivia S.

Powerful Sentiment Analysis

4.50

I’m impressed with how well Swipe Insight detects sentiment and categorizes feedback automatically. Saves us tons of time.

February 13, 2025

David M.

Could Improve Dashboard UI

4.10

The data is great, but sometimes the dashboard feels a bit cluttered. Hoping for a cleaner design in future updates.

March 7, 2025

Hannah L.

How to use

Sign Up and Set Up Your Account Visit swipeinsight.com and create your account. Create Feedback Campaigns Design surveys or feedback forms using templates or customize your own for email, mobile apps, or websites. Deploy Across Channels Launch feedback requests via email, SMS, social media, or embed widgets on your site or app. Monitor Real-Time Data Use the dashboard to track customer responses, analyze sentiment, and identify trends. Take Action Set alerts for critical feedback, generate reports, and share insights with your team to improve customer experience.

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