QueryPal

4.30

RATING

20 K+

EXPOSURE

About this tool

Name

QueryPal

Category

tools

QueryPal, located at https://www.querypal.com/, is an AI-powered customer support automation platform launched in 2024 by QueryPal, aimed at streamlining helpdesk queries and ticketing for businesses. Leveraging advanced LLMs and natural language processing, it provides exceptional support to SaaS, eCommerce, and service providers, with a growing user base. Its core features include: Automated Responses: Generates instant, context-aware replies to queries; Ticket Prioritization: Ranks tickets based on urgency and complexity; Knowledge Base Integration: Pulls answers from existing documentation; Integration Support: Syncs with Zendesk, Intercom, and Slack; Support Analytics: Tracks response times and customer satisfaction.

Ratings and Reviews

Support Queries Simplified

4.00

QueryPal’s “automated responses” made my “helpdesk” a breeze—users vibe! Free Mode’s quick setup, reply accuracy. Needs more languages—4 stars for this awesome tool!

April 25, 2025

Aria Lin

Fast but Limited Scope

3.50

Used “ticket prioritization” for “support tickets” fast—user praise cred’s valid. Slack sync’s smooth, but limited multilingual support’s drawback; needs broader coverage. 3.5 stars, solid platform.

April 30, 2025

Milo Khan

My Support Game-Changer

4.50

QueryPal’s “support analytics” nailed my “response metrics”—users shine! Paid Mode’s Zendesk integration, knowledge base sync. Subbed—4.5 stars for this brilliant tool!

May 5, 2025

Sana Patel

How to use

Sign Up: Visit https://www.querypal.com/, start with free access via https://app.querypal.com/signup, or contact [email protected]. Setup: Connect to Zendesk or Intercom, completed in 10 minutes (https://www.querypal.com/). Core Action: Automate responses, prioritize tickets, or pull from knowledge base, with AI-driven outputs. Manage: Track analytics or export reports, using web dashboard. Enhance: Customize responses or integrate with tools, via https://www.querypal.com/.

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