cresta

4.80

RATING

39 M+

EXPOSURE

About this tool

Name

cresta

Category

tools

Cresta Software Description Cresta is an advanced AI-powered platform designed to enhance customer interactions and optimize team performance in real-time. By providing intelligent insights and automated assistance, Cresta helps sales and support teams engage more effectively with customers. The platform analyzes conversations, offers suggestions, and identifies best practices, enabling teams to improve their skills and drive better results. With Cresta, organizations can elevate their customer experience and empower their teams to achieve peak performance.

Ratings and Reviews

Good Start, but Some Bugs

4.50

Cresta shows promise, but I’ve encountered a few bugs that affect its performance. Looking forward to updates that improve stability!

2024.3.18

Jessica

Great Insights, but Needs More Customization

4.00

I love the feedback provided by Cresta during calls, but I wish there were more customization options for the suggestions. Still a very useful tool!

2024.1.6

Admintui

Essential Tool for Customer Engagement!

5.00

Cresta has revolutionized our customer interactions! The real-time insights help our team perform better and engage customers effectively.

2024.6.1

RgemD

How to use

How to Play Sign Up and Set Up: Create an account on Cresta and integrate it with your existing customer interaction tools. Train Your Team: Use Cresta’s training resources to onboard your team and familiarize them with the platform’s features. Monitor Conversations: As your team interacts with customers, Cresta will analyze these conversations in real-time. Receive Insights: Get immediate feedback and suggestions from the AI, helping team members refine their approach on the fly. Implement Best Practices: Use the insights provided by Cresta to adopt effective strategies and improve customer interactions. Review Performance: Analyze team performance data to identify areas for improvement and celebrate successes.

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