CaseGen

4.50

RATING

9 K+

EXPOSURE

About this tool

Name

CaseGen

Category

tools

CaseGen, located at https://www.casegen.ai, is an AI-powered communication platform launched in 2024 by a dedicated legal tech team, aimed at streamlining client interaction and intake processes for personal injury law firms. Leveraging conversational AI and automation, it provides exceptional support to law firms of all sizes, reducing operational friction and enhancing service quality. Its core features include: AI Assistant “Justina”: Handles intake calls, follows up with doctors for medical updates, responds to leads on demand, manages existing client communication, blocks sales calls, and supports live call transfers—operational 24/7. Lead Outreach Automation: Engages potential clients instantly through voice and SMS, improving response times and conversion rates without increasing headcount. Medical Status Updates: Calls providers automatically, logs updates from medical offices, and provides real-time case progress to clients. Client Follow-Up Management: Sends personalized messages, schedules calls, and maintains proactive engagement with active clients to avoid gaps in communication. Unlimited Call Handling: Scales communication support without hiring additional intake specialists or after-hours staff.

Ratings and Reviews

Justina Saved Our Staff Hours Every Day

4.50

CaseGen’s “Justina” took over all after-hours intakes—our conversion rate actually went up. She’s polite, precise, and reliable. The free demo showed clear ROI. We just wish CRM sync was smoother—still, 4.5 stars for this smart assistant!

April 26, 2025

Rachel D.

Reliable and Professional AI Front Desk

4.00

I tested intake and follow-up tasks using “Justina” and the system worked flawlessly. Clients never realized it wasn’t a live agent. Limited Zapier or Clio support is a hiccup, but the results speak for themselves. 4 stars overall, very promising.

March 3, 2025

Tom H.

AI That Knows My Clients

5.00

Justina followed up with providers and clients like a seasoned paralegal. My firm now captures updates faster and looks more professional. I signed on after the demo—5 stars for this timesaving genius.

February 18, 2025

Angela M.

How to use

Sign Up: Visit https://www.casegen.ai and request a demo through their contact form or sales email. Setup: Define your firm’s intake script, communication preferences, and connect any supported scheduling or messaging tools. Setup can typically be completed within one to two days. Core Action: Let “Justina” take over client calls, lead outreach, and medical provider follow-ups, responding in real time with conversational AI. Manage: Access the platform dashboard to review call summaries, client logs, and lead analytics, and export data in standard formats for internal reporting. Enhance: Integrate scheduled updates, refine AI responses based on feedback, and scale volume as your firm grows, with support from the CaseGen success team.

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